Delivery

After the product is ready, we notify you about it, send a photo of the finished product and issue an invoice for the remaining sum of money. The order is handed over to the transport company after 100% payment. Delivery is carried out by transport companies “Business lines” or “PEK” and is paid separately. You can calculate the approximate cost of delivery using a calculator of the transport company.

Furniture is always assembled for the test purpose at the factory before shipping. For additional protection, the transport company crates the load (creating a wooden frame around your load) and insures the load. Transport companies can make a delivery to any region of Russia. If you have preferences in the choice of transport, then we are ready to hand over the order to your company.

  • We draw your attention to the fact that the city of departure is Tambov.
  • Delivery and assembly throughout Tambov is free of charge.

DELIVERY TO REGIONS

We deliver orders to all regions of Russia, Belarus and Kazakhstan.

DELIVERY TO THE TERMINAL OF THE TRANSPORT COMPANY IN YOUR CITY

  • You can order delivery to the terminal of the transport company in your city and receive the order at the terminal.
  • Cities and terminal addresses can be foundon the website of the transport company.
  • You can pay cash on delivery.
  • The approximate cost of delivery can be checked with the manager or calculatedon the website of the transport company.
  • You can also use services of another transport company of your choice.
  • Delivery of goods from our warehouse to the transport company is free.
DELIVERY TO THE FRONT DOOR OF YOUR HOUSE
  • Our partner transport companies will deliver the order to the front door of your house.
  • The cost of delivery is paid before the order is shipped.
  • The manager will calculate the cost of delivery to your address and issue the invoice.
  • A representative of the transport company will contact you an hour before the delivery to confirm the exact delivery time.
  • The delivery is implemented at the time that has been agreed with you. The goods are delivered to the person specified in the order or to another person, by proxy. If you are absent at the appointed time, the forwarding agents wait for you for 30 minutes and depart leaving “Notification of Absence”. The subsequent delivery is charged separately.
GOODS RECEIVING PROCEDURE
  • A representative of the transport company will contact you an hour before the delivery to confirm the exact delivery time.
  • The delivery is implemented at the time that has been agreed with you. The goods are delivered to the person specified in the order or to another person, by proxy.
PACKAGING INSPECTION
  • Please check the quantity of the goods indicated in the order form with the quantity of the goods delivered, and also inspect all packages for external damage. The delivery crew must open all damaged packages in your presence and also show you glass doors and mirrors.
  • If any of the goods is missing or damaged, indicate this in the copy of the delivery order form provided by the crew. Please contact us immediately to settle the situation.
  • We ask you to pay attention to the following: if it is impossible to lift the load due to the inconsistency of the dimensions of the goods to stairways, lack of lighting in the entrances (at night), lack of access roads for the truck (spontaneous parking, parking lots, trees, arches, construction sites and etc.), the delivery service gives the order from the shortest access road. The delivery service does not crane-lift the load through the balcony openings.
FURNITURE PACKAGING
  • We pay special attention to reliable packaging of furniture so that it doesn’t get damaged on the way to you.
  • All parts are wrapped in film, and then we place them in cardboard boxes. Headboards are additionally covered with a layer of dense foam on their front side.
FURNITURE ASSEMBLY

Furniture may be assembled on your own or by hired workers; for this purpose we maximally simplified the assembly process, so the bed and its frame can be assembled with a simple screwdriver in just 30 minutes. All assembly holes were prepared during the process of manufacturing; fasteners were pressed into the components. Assembly instruction is included.